Volunteer Coordinator - Job Description  

The Link Visiting Scheme

Confronting Loneliness. Celebrating Friendship.

Our mission is to reduce loneliness and social isolation in Wokingham Borough, to promote friendship and improve the health, wellbeing and independence of our clients - our “Link Friends”. We celebrate and honour older people in the community, and offer a range of services and activities enabling our Link Friends to establish new relationships, feel they can be an integral, important part of the community again - and have fun!

We are a local charity and have developed a unique understanding not only of the root causes and impacts of loneliness and social isolation, but also how best to tackle them in the local area. We understand and see every day the health benefits from confronting loneliness and isolation, and our wide-ranging preventative approach will save substantial costs to the borough, minimising the need for expensive social care and health services.

Our mission is underpinned by clear, measurable goals and outcomes and a belief that we can continually improve our services. Success is built on the massive contribution from hundreds of volunteers, as well as the productive working relationships built over the years with the wide network of agencies and organisations that contribute towards delivering the outcomes we strive for.

More than 1,000 "Link Friends" have benefited over the years from our services. Their lives have been given much more purpose and joy, enabling them to integrate into the community and build new, lasting friendships.

Job Description


Location: Wokingham Borough

Office: 2 Oaklands Business Park, Oaklands Park, Wokingham RG41 2FD

Employed By: The Link Visiting Scheme charity no: 1139248

Responsible To: Scheme Manager

Hours of Work: 25 – 30hrs per week

Wage: £11 per hour

Summary and Main Purpose of the Job

  • To oversee and coordinate the recruitment, training, support and retention of all volunteers within the scheme.

  • To raise the profile of the scheme through presentations, reports and articles with a view to recruiting more volunteers

  • To support the team with various activities and events that involve volunteers

Main Tasks

  • Coordinate the recruitment and vetting of volunteers, ensuring that volunteers are clear about their roles and responsibilities

  • Develop our process of supporting volunteers via our Support Leader process and ensure all Support Leaders are well equipped and clear about their role and responsibilities

  • Carry out presentations to local groups and organisations, including local churches, with a view to recruiting new volunteers for the scheme

  • Look for opportunities to promote the scheme through publications and articles and work with our Communications Officer in developing our social media accounts

  • Working with the staff team, establish a rolling training/induction programme for volunteers

  • Provide support and assistance with the charity’s projects and events as required

  • Think creatively how to utilise the skills and talents of new and existing volunteers to further our aims and objectives

  • Liaise with professional agencies and partner organisations

  • Have a clear understanding of Adult Safeguarding and be able to support and guide volunteers through various issues as they arise.

  • Give regular written and verbal reports to the manager and rest of the staff team on progress and current issues

  • Manage the process for the vetting of new and existing volunteers including obtaining references, DBS checks and database entry

  • Help, assist and support occasional events and activities as required. This may involve evening and weekend working.

Essential Skills

  • Excellent interpersonal skills (verbal and written) including the ability to relate effectively to older people, volunteers and professional

  • Experience and understanding of confidentiality and professional boundaries

  • Ability to work independently, prioritise workload and manage a caseload with timescales and targets

  • Comfortable working in a small team

  • Ability to handle difficult situations with sensitivity

  • Commitment to equality and diversity

  • Confident computer skills – with an independent working knowledge of Microsoft Office

  • Full drivers’ licence and use of a car

  • Experience of managing volunteers and working with older people in either a paid or voluntary capacity preferred


Please submit your CV and a covering letter as to why you would be suitable for the job to Scheme Manager, Marjie Walker. 


Deadline for applications – April 23rd

First Interview – May 1st